Delivery Information

We would like to inform you about shipping and delivery information, that delivery in Hafar Al-Batin is free, and other cities have delivery fees.

How long does the request take to arrive?
Most products are from 24 to 48 hours inside the city of Hafar Al-Batin, but in other cities we deliver them on the next day from the date of order, i.e. within 24 hours to the shipping company to reach your city within one to three days and the period may decrease or increase slightly depending on the pressure of requests we have and companies Delivery.

How much does it cost to deliver?
You can know the shipping fee after entering your shipping data to get the expected shipping of your order. From the expected shipping window, from which you choose the region and pressing the "Send" button, it will show you the value of shipping according to the weight and dimensions entered for each product.

What are shipping companies?
We are currently dealing with DHL, which has branches in all regions of the Kingdom and in regions that are not covered by the shipping company. We will ship to the customer in the manner he desires either by Saudi Post or other shipping companies.

What are the payment methods available on the site?
Payment upon receipt, or bank transfer through local banks (Al-Rajhi, Al-Ahli), and we accept Mada cards for purchase from the Internet ”Sometimes you need to activate the mada card to buy from the internet” or by credit card (Visa - MasterCard) soon.

What happens after you transfer the amount?
After confirming that the customer has transferred the required amount, the product or the required products will be shipped by DHL (Shipping Companies), after which a message will be sent to the buyer’s email or via WhatsApp with the tracking number of the shipment until the customer knows first-hand about the date of shipment arrival.